Refund & Return Policy
Refund & Return Policy
We want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.
1. Returns
We accept returns within 30 days of delivery for eligible items.
To qualify for a return:
- Item must be unused and in original packaging
- Proof of purchase is required
- Return request must be submitted within the return window
2. Non-Returnable Items
The following items cannot be returned:
- Final sale items
- Customized or personalized products
- Items marked as non-returnable
3. Refunds
Once your return is received and inspected, we will notify you of the approval status.
Approved refunds will be processed to your original payment method within 5–10 business days.
Processing time may vary depending on your payment provider.
4. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery.
We will offer:
- A replacement item, or
- A full refund
Photos may be required for verification.
5. Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Shipping fees are non-refundable.
6. Order Cancellation
Orders can only be canceled within 12 hours of purchase before processing begins.
Once an order has been shipped, it cannot be canceled.
7. Contact Us
For return requests, please contact:
📧 [email protected]